Privacy Policy

TriVillage Mentor League and tvml.org Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE SHARING INFORMATION WITH TRIVILLAGE MENTOR LEAGUE (TVML) or USING tvml.org (HEREINAFTER REFERRED TO AS THE “SITE”). 

This Privacy Policy, including the attached Addendum (the “Privacy Policy”) is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.

IMPORTANT NOTE:
By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive TVML’s email list newsletter, social media posts, website posts, website materials, and/or any other products or services offered on the Site at any time (hereinafter collectively referred to as the “Site, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.

This Privacy Policy can change at any time. Please check this page for updates. Your continued use of the site after any change in this Privacy Policy will constitute your acceptance of such changes.

If you have any questions about this Privacy Policy, please contact TVML at (614) 255-7942 or web.mail@tvml.org. 

If you do not agree with the terms of this Privacy Policy, you shall not use or browse the Site. 

1. Definitions

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from TVML or the Site, and any and all written or downloadable material purchased, viewed, or otherwise offered on the Site, such as website posts, graphics, designs, documents, information, templates and materials.

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.

“Site, Services, and/or Products” means the Site, Content, email list, social media posts, website posts, website materials, and/or any other products or services offered on the Site at any time, available on the Site.

“Site” means www.tvml.org and any and all of the TVML’s associated pages, tabs, landing pages, forms, or sub-pages.

“TVML”, “We”, “I”, “Our”, or “Us” means TVML and the Site.

“You” or “Your” means the user, customer, or viewer of the Site.

2. Ownership and Privacy Statement

The Site and its Content are owned by TVML.

TVML is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein. 

3. What kind of Personal Information do we collect?

Non-Personally Identifying Information:

Like many websites, the Site collects non-personally-identifying information that web browsers and servers make available. The purpose of collecting non-personally-identifying information is to better understand how visitors use the site.

This non-personally-identifying information includes:

  • the browser type,
  • language preference,
  • the referring website, and
  • the date and time of each visitor request

Personal Information You Provide: 

When using the Site, and in filling out forms, making donations, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the information requested, to improve the performance and applicability of the Site, and to provide you with your requested content, newsletters, and information about TVML. The amount and type of information that the Site gathers depends on the nature of the interaction, and is collected only insofar as is necessary to support the visitor’s voluntary interaction with the Site. Visitors may always refuse to supply personally-identifying information, with the caveat that it may prevent certain website functions.

Personal Information Automatically Collected:

Through the use of the Site, TVML may use data collection technology, such as Google Analytics or the Akismet service (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site and identify and prevent spammer activities from exploiting the Site. Generally speaking, this includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, your IP address (with location information), and whether you view the Site on mobile, tablet, or desktop.

We collect this information for statistical purposes only and to improve the viewer experience.

4. What if the Personal Information we have about you is incorrect or you want to update it?

If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact TVML at (614) 255-7942 or web.mail@tvml.org. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.

5. When do we collect Personal Information?

We collect Personal Information from you when you donate, or sign up on and for the Site, subscribe to our newsletter, fill out a form, browse the Site, view Content, make purchases, any Personal Information on the Site, and/or otherwise transmit any Personal Information to the Site, or TVML. If you’re just viewing the Site, you won’t be required to provide personal information to browse.

6. How do we use your Personal Information?

When using the Site, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and offerings in which you are interested.
  • To improve our Site in order to better serve you.
  • To allow us to better serve you in response to your requests.
  • To administer a contest, promotion, survey, or other Site feature.
  • To quickly process your transactions on and for the Site, Services, and/or Products.
  • To send periodic emails regarding the Site, Services, and/or Products.
  • To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.

7. Do we share your Personal Information with anyone?

In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information unless we provide users with advance notice or need to do so in order to comply with the law or an investigation. 

We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out our business functions.  This may include website hosting partners and other parties who assist us in operating our website, email service, conducting the business of our organization, or serving our users, so long as those parties agree to keep this information confidential. We may also release Personal Information when its release is appropriate or necessary to comply with the law, enforce our Site policies, this Privacy Policy, Terms & Conditions, Disclaimer, or to protect our rights or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Services, and/or Products, TVML is not responsible for any unauthorized use by that third party.

It’s also important to note that we do not allow third-party behavioral tracking.

8. How do we protect your Personal Information?

We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. We also use a SSL certificate and never transmit your credit card information by email.

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, and/or Products, you acknowledge that TVML and its staff and independent contractors may access your Personal Information.

We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

9. Do we use cookies or social media pixels?

Cookies

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.

Pixels

TVML does use social media pixels (Facebook pixels) to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms, including Facebook, Instagram, Pinterest, Twitter, LinkedIn, etc.. TVML reserves the right to use pixels in accordance with the terms of the social media platform.

10. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by contacting TVML at (614) 255-7942 or web.mail@tvml.org. 

12. Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change in the future.

We have implemented the following through Google Analytics: Demographics and Interests Reporting. 

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

To Opt-Out of Google Ads: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

13. California Online Privacy Protection Act (“CalOPPA”)

CalOPPA stretches well beyond California to require any person or company that operates websites collecting Personal Information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA.

Pursuant to CalOPPA, we agree to the following:

Users can visit our site anonymously. 

There is a link to this Privacy Policy in the footer of the Site.

Our Privacy Policy link does include the word ‘Privacy’ and can easily be found on the page specified above. It is titled “Privacy Policy” very clearly.

You will be notified of any Privacy Policy changes on our Privacy Policy Page (see bottom “Updated On” date).

14. Children’s Online Privacy Protection Act (“COPPA”)

We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site.

If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by calling TVML at (614) 255-7942 or web.mail@tvml.org. 

15. Fair Information Practices

In order to comply with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 14 business days of any known breach.

16. Email

TriVillage Mentor League uses Google for Nonprofits email services. Any email exchange with the director or other staff using a tvml.org email address, may store messaging or contact information on the Google for Nonprofits system.

Likewise, any message sent through the tvml.org contact form will route to an email address that is also part of the Google for Nonprofits system.

To Unsubscribe

If you sign up to receive our email newsletter or other communications from TVML, you will continue to receive them until you choose to unsubscribe. If at any time you would like to unsubscribe from receiving future emails, you can contact TVML at (614) 255-7942 or web.mail@tvml.org or follow the instructions at the bottom of any email you receive from us and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. If you experience any problems unsubscribing, please contact TVML at (614) 255-7942 or web.mail@tvml.org and we will promptly handle your removal.

17. Your General Data Protection Regulation (“GDPR”) Rights

If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to:

  • Know how long we’ll keep your information. We’ll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) TVML decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.
  • Access, rectify or erase your personal information.
  • Withdraw your consent to TVML’s processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
  • Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
  • Provide only your personal information which is reasonably required to enter into a contract with us. TVML will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with TVML.

18. Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the following information:

TriVillage Mentor League 

Website: tvml.org 

Mailing Address: TriVillage Mentor League, 3600 Tremont Rd, Columbus, Ohio 43221

Office telephone: (614) 255-7942

Email: web.mail@tvml.org

Addendum: Supplemental Privacy Disclosures for JetPack

TriVillage Mentor League uses Jetpack (from Automattic). Readers seeking the most comprehensive privacy policy perspective may wish to also review the Automattic Privacy Policy.

Automattic provides these additional privacy disclosures for the functions of Jetpack that are activated on tvml.org.

Contact Form

Data Used: The contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email includes the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Sharing

Data Used: When official sharing buttons are active on the site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn, collect information about the sharing party. When a non-official Facebook or Pinterest sharing button is active on the site, information such as the sharing party’s IP address as well as the page URL will be available for each service, so sharing counts can be displayed next to the button. 

When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed.

Updated on June 19, 2020